Emergency information: the essentials.
What matters, what to check, and where to go from here.
- 01
When tracking should stop
If you believe there is a medical emergency, call local emergency services now. A reassuring wearable score cannot exclude an emergency, and an app or general enquiry form is not monitored as an emergency service. Do not wait for more readings or a reply before getting appropriate help.
- 02
Know the number for your location
The emergency number is 911 in the United States, 999 in the United Kingdom and 112 across the European Union. If you are elsewhere, use the local emergency number. Tell the dispatcher where you are and follow their instructions.
- 03
Urgent but non-emergency questions
Use a suitable local healthcare or urgent-care service when you need prompt advice but do not believe the situation is an emergency. Digital wellness insights cannot triage you reliably. Provider availability and response times should be confirmed before relying on a messaging pathway.
Understand the available care pathways.