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Doctors & Care

Doctor profiles

Before choosing care, review the clinician’s identity, qualifications, licensing region, and area of practice in the care service.

An illustrative scene of clinicians discussing their work.
4 THINGS TO KNOW

Doctor profiles: the essentials.

  1. 01

    What to check in a clinician profile

    Look for the clinician’s full name, professional qualification, registration or licensing body, field of practice and the locations in which they can provide care. A broad claim of expertise is not enough to establish suitability.

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  2. 02

    Match the clinician to the question

    A general medical question, a specialist concern and interpretation of an existing report may call for different expertise. Ask about the scope of the appointment, the information needed in advance and whether the clinician can arrange local follow-up if remote care is insufficient.

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  3. 03

    Confirm availability in the care service

    Photos on these pages are illustrative. Review the provider profile and appointment details in the care service before booking.

  4. 04

    Understand fees and continuity

    Check consultation duration, cancellation terms, whether follow-up is included and how records or recommendations will be shared. Knowing who will handle the next step is as important as choosing the first appointment.

YOUR NEXT STEP

Understand the available care pathways.

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Before you continue

Find the right care route.

Open ONU to check whether this service is available for your account and location. Review the clinician, fees, and service terms before proceeding. If care is not available in the app, contact your usual healthcare provider.

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Bring the whole story
to the conversation.

See the care pathway and check the available next steps in ONU.

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