ONU Health
The App

ONU Health FAQ

Explore the ONU app, supported wearables, subscription and bracelet options, health-data privacy, and the limits of wellness insights.

4 THINGS TO KNOW

ONU Health FAQ: the essentials.

  1. 01

    Do I need a Bracelet to use ONU?

    No. ONU supports using existing sources including Apple Health, WHOOP and Garmin, subject to current availability and permissions. The Bracelet is optional hardware. Check the current app requirements and the information available from your source before deciding whether another device adds value.

    Meet the ONU Bracelet
  2. 02

    Where do subscriptions and hardware purchases happen?

    Explore the annual and monthly plans on the membership page. The annual offer includes one Bracelet at no additional hardware charge, while monthly billing does not. Standalone Bracelets are in the website shop; an order is complete only when checkout confirms payment. A saved bag is not a purchase or subscription.

  3. 03

    Can ONU diagnose a condition or explain every result?

    No. Wellness estimates and educational explanations do not establish a diagnosis or replace the professional responsible for your care. Original laboratory reports, symptoms and medical history need appropriate interpretation. The health library explains common limitations and questions to take to a clinician.

  4. 04

    Where should I go for help?

    Use Getting Started and Integrations for setup information, Order Support for real purchases, and the Privacy policy for data-rights requests. Use an appropriate healthcare provider for medical concerns and local emergency services for emergencies. General website forms should not contain passwords or private health reports.

YOUR NEXT STEP

Get help with a question that remains.

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More from the app.

Built around your privacy

Your health is personal.
It stays that way.

How ONU protects your data

Protected in transit and at rest

Health data is encrypted in transit and at rest, from your device to ONU’s systems.

Access with a purpose

Access to identifiable health data is limited to what’s operationally necessary.

Questions about your data?

See our Privacy Policy for how to request access, export or deletion.

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